Effective Date: [18-Dec-2025]

Your privacy is important to us. It is the policy of Moyana IT Consulting ("we", "us", or "our") to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect from you through our website, www.moyana.tech, and in the course of providing our IT support or Training services.

This policy outlines our commitment to protecting your personal information and details your rights regarding the data we collect.

1. What Information We Collect

We limit the collection of personal information to only what is necessary to perform our business activities and provide you with IT support services. The basic contact information we collect may include: Name, Telephone number, Mailing address, Email address and Billing and account information

We collect this information when you voluntarily provide it to us, such as when you fill out a contact form on our website, register for an account, or contact us directly via phone or email.

2. How We Use Your Information

We use the information we collect for the following specific purposes:

To provide, operate, and maintain our services.

To communicate with you for customer service, to provide updates related to the services, and to respond to your inquiries.

To process transactions and manage billing for services rendered.

To improve and personalize your experience with our services.

To find and prevent fraud and ensure the security of our systems.

We will not use your personal information for any purpose other than that for which it was collected without your prior consent, except as required or permitted by law.

3. How We Share Your Information

We do not sell your personal data to third parties. We may disclose your personal information to the following parties, only as necessary to fulfill the purposes outlined above:

Service Providers: We may share data with third parties who perform services on our behalf, such as payment processors or mailing services, who are obligated to protect your information.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We have implemented appropriate security measures, such as secure servers and data encryption, to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

5. Your Rights

You have rights over your personal data. Depending on your location, these may include the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us using the details below.

6. Cookies

If our website uses cookies (small data files stored on your device), we will use them to analyze website traffic and optimize your user experience. You can choose to disable cookies through your individual browser options.

7. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

By email: support@moyana.tech

By phone: +15879525896

By mail: 635 4 Ave NE, Calgary, AB, Canada